Privacy Policy

1. Introduction

At Outss ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications (available on the Apple App Store and Google Play Store), and use our services across all platforms.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you use our services:

• Name and contact information (email address, phone number)
• Business information (company name, business address)
• Account credentials (username, password)
• Financial data (through QuickBooks integration)
• Payment information (processed securely by third-party payment processors)

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website or use our mobile applications:

• IP address and device information
• Browser type and version (web) or app version (mobile)
• Operating system (iOS, Android, etc.)
• Pages visited and time spent on pages/screens
• Referral source
• Device identifiers (for mobile apps)
• App usage statistics and crash reports

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and mobile applications. This includes:

• Google Analytics for website and app performance and user behavior analysis
• Essential cookies for website functionality
• Preference cookies to remember your settings
• Mobile app analytics for app performance and user experience improvement
• Crash reporting tools for mobile applications

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our bookkeeping and business management services
• To process transactions and manage your account
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To analyze website usage through Google Analytics
• To provide customer support

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• QuickBooks Integration: We access your QuickBooks data with your permission to provide our services
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

5. Third-Party Services

5.1 QuickBooks Integration

Our service integrates with QuickBooks to provide comprehensive financial management. When you connect your QuickBooks account:

• We access only the data necessary to provide our services
• Your QuickBooks data is subject to Intuit's privacy policy
• You can revoke access at any time through your QuickBooks account settings

5.2 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:

• Pages visited and time spent on pages
• Geographic location (city/country level)
• Device and browser information
• Traffic sources

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.3 Mobile Applications

Our mobile applications available on the Apple App Store and Google Play Store may collect additional information:

• Device permissions (camera, storage, notifications) as requested and authorized by you
• Push notification tokens for sending relevant notifications
• App usage patterns and feature utilization
• Crash logs and error reports for app improvement
• Device-specific information for app optimization

You can manage app permissions through your device settings at any time.

6. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure data centers and infrastructure
• Regular security audits and assessments
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences through your browser settings

To exercise these rights, please contact us at hello@outss.co.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Updating the "Last updated" date at the top of this policy

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

To exercise these rights, please contact us at hello@outss.co with "CCPA Request" in the subject line.